Customization: | Available |
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After-sales Service: | 12 Months |
Warranty: | 12 Months |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Audited by an independent third-party inspection agency
Friction disk temperature: ≤ 200 ºC | Friction factor: 0.35-0.40 | Friction rate: ≤ 1.3×10-3 |
Frequent Asked Questions:
Q1: Are you trading company or manufacturer?
A: We are manufacturer.
Q2: Can you have different colours?
A: Yes, we can customize over 1000 kinds of colours, PLZ refer to our colour card to pick up which is your favorite.
Q3: Can you offer the sample to test?
A: Yes, we can offer free sample to test, customer only need to pay the shipping charge.
Q4: What's your acceptable payment term?
A: Our usual payment term is L/C, T/T, Western Union.
Q5: Can I visit your factory?
A: You are warmly welcomed to visit our factory, and we offer free hotel and free car service.
Q6: How long is your warranty period?
A: Total free warranty service of Starye products is one-year(Artificial damage and incorrect use is not included).
Q7: How can I get more detail of this product?
A: Please contact with our sales team online.
Q8: What is your terms of payment?
A: T/T 30% as deposit, 40%when produce and 30% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q9: How about your delivery time?
A: Generally, it will take 10 to 40 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q10: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q11: How do you make our business long-term and good relationship?
A: 1.We keep good quality and competitive price to ensure our customers benefit ;
2.We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.